FAQ

For any additional questions you may have, please e-mail hello@thespiritofindulgence.com

How long will it take for me to get my order?

Each item is handmade to order, it may take up to 4 weeks to ship. If you live outside of the US you can add an additional two weeks to get through customs. 

Please note, for any orders outside of the U.S. any import/excise/customs/ VAT or similar taxes or additional fees are the responsibility of the recipient and not The Spirit of Indulgence.


Do you accept returns or exchanges?

Because each item is made to order we do not accept any returns. However, we stand by the quality of our products, so please do reach out if you feel an error has been made or a product is defective. We never want you to be unhappy with your purchase and would be happy to exchange your item. Please be aware that there is a restocking fee associated with any exchanges.

How can I find my ring size? 

The age old question: because all of the home methods are less than reliable we recommend going to a jeweler to get your size. 

 

What if I don't see my size listed?

E-mail us! we are always glad to accommodate all sizes.

What metals are available?

They are listed under each item. However if you want a specific piece in a different metal, feel free to e-mail for a quote. 

Do you do custom jewelry?

We are not currently taking commissions, but feel free to e-mail cate@thespiritofindulgence.com and shoot a line about your idea, sometimes the stars align, y’know?

What is TSOI jewelry made from?

All of the pieces listed under silver are made with solid sterling silver, marked .925 so you can be sure about the quality 

All fine jewelry pieces are made of recycled solid 14 karat yellow gold. No plating, no filler, no bullshit. Just heirloom quality metal that will last many lifetimes over.